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Frequently Asked Questions About Gear Essentials
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What types of PPE do you offer?At Gear Essentials, we provide a comprehensive range of PPE, including but not limited to helmets, eyewear, gloves, safety footwear, respiratory protection, and specialized equipment tailored to various industries.
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How can I be sure of the quality of your products?We prioritize quality assurance. Our products undergo rigorous testing to meet and exceed industry standards. Additionally, our partnerships with reputable and reliable manufacturers ensure that you receive PPE of the highest caliber.
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How can I place an order?For non customised order, please browse through our catalog, and follow the intuitive online ordering process. For customised orders, you can email us at gearessentials.sg@gmail.com and our dedicated customer support team will be there to assist you.
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How do I make payment?After you have carted out your items, click on the payment page and the payment details will appear. Currently, we are only accepting Paynow via UEN and bank transfer.
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What is your delivery process like?We've streamlined our logistics for efficiency. Once your order is confirmed, our direct-from-factory model ensures swift delivery to your location. You can track your order in real-time through our advanced tracking system
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Do you offer international shipping?Yes, we do. Our global network allows us to provide PPE solutions worldwide. Please email us at gearessentials.sg@gmail.com for specific international shipping inquiries
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How can I contact your customer support?You can contact us through email or via whatsapp text. Our email is gearessentials.sg@gmail.com and our whatsapp number is +65 89118295. Our customer service team will respond to you as soon as we can.
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What if I encounter issues with my order?If you encounter any issues, please email us at gearessentials.sg@gmail.com. We aim to resolve the issues as soon as we can.
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How do you keep costs competitive?Our direct-from-factory model allows us to bypass third parties and cut out unnecessary costs associated with traditional warehousing, enabling us to pass on significant savings directly to our customers.
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Do you offer bulk discounts?Yes, we offer competitive pricing for bulk orders. Do contact us at gearessentials.sg@gmail.com for customized quotes based on your volume requirements.
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